1. Other
  2. I have sent a message through the "Contact us" form but I have yet to receive any replies.
  • I have sent a message through the "Contact us" form but I have yet to receive any replies.

The following email will be sent to you automatically when we receive a message through the "Contact us" form.

Title: Thanks for your feedback! | Progate
From: Progate
Email: no-reply@prog-8.com

If you haven't received the above email, please check the following settings.

1. Filters and blocked addresses
Our email may not reach you depending on your email system.
Please register the following domain to the safe senders list on your email system.
@ prog-8.com

See the below link to learn about filters and blocked addresses
outlook / hotmail | Block or allow (junk email settings) 
 

2. Other causes
・Spam settings
Our email may be sent to the spam folder depending on the folder settings of your email system.
・A mistake in the email address typed.
Our email will not reach you if you entered the wrong email address.
 
If you're still not receiving emails from us after checking the above points, please try with a different email address.